Privacy Policy

Last Updated: February 28, 2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

• Name — to personalize your orders and communications
• Email address — to send order confirmations, shipping updates, and customer service replies
• Mobile number - to send updates regarding your orders, to send promotional messages regarding new offers and upcoming product launches.

We do not collect payment card details directly. Any payment processing is handled securely by our third-party payment processor, and we do not store your financial information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send transactional emails such as order confirmations and shipping notifications
• To respond to your questions or customer service requests
• To improve our website and the products we offer

We will not use your information for any purpose beyond what is described above without first obtaining your explicit consent.

3. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and keep items in your shopping cart between sessions. You can disable cookies through your browser settings at any time, though this may affect some features of the site.

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your data is used solely to operate our store and serve you as a customer.

We share limited information (such as your name and address) with our delivery riders solely for the purpose of delivering your orders.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you wish to have your data deleted, please contact us, and we will process your request promptly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to processing at any time

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Cashoro
Email: support@cashoro.in
Support number: 80913-12121
Address: Siyal, Manali, District Kullu, Himachal Pradesh-175131